Cash Solutions | In Safe Hands

The companies Cash Solutions Division is the latest edition to Hemaya's service portfolio. It is a true reflection of understanding the needs of a booming market and a demonstration of our innovative growth strategy. With state-of-the-art equipment, highly experienced industry professionals and finely tuned service levels, we offer efficient cash movement and reduction of cash in circulation. Comprising of cash in transit, cash processing, ATM forecasting and management, scheduling, and cash management solutions, Hemaya offers our customers peace of mind through 24/7 support in order for them to focus on their business whilst we manage their cash logistics.

Hemaya strives to ensure that the right amount of cash is available in the right place at the right time using web-based software technology to ensure total transparency and secure handling of cash and valuables at all times.

Cash in Transit (CIT)

The pinnacle of cash solutions is Cash in Transit, using a brand new fleet of armoured vehicles equipped with cutting-edge technology to collect and deliver cash to retailers, banks and ATMs on daily basis. These vehicles are operated daily and guarantee national coverage for any collection and transport requirements. We use specialised software to optimise routes and assist our customers to reduce the time and cost spent on handling cash as well as ensuring timely deposits to banks.

ATM

ATM services are offered as per customer needs and according to comprehensive tailored made packages. We accept full responsibility for ATM management via an all-inclusive package that includes, but not limited to, sorting of notes, replenishment, reconciliation, and maintenance and reporting. Comprehensive Cash Forecasting by individual ATM optimises the cash in circulation and reduces the cost of 'dead-cash' and logistic costs. Our ATM management software enables us to automate the maintenance process to ensure that downtime on ATM’s is limited, resulting in optimum transactions per ATM.

Banks

Hemaya provides a variety of services and support solutions to banks. Forecasting is not limited to ATMs; however, through innovative use of the historical data for each institution, we can forecast cash requirements for individual bank branches and vaults, resulting in only necessary cash being available. Outsourcing of Cash Management allows the banking institutions to optimise processes, generate internal savings and, most importantly, focus on the branch's commercial activity.

We also offer management of the branch cash machines, note collectors, note and coin recyclers, note dispensers and bill payment machines to bank branches.

Retail

Hemaya offers the collection of cash, processing and confirmation by branch and by teller under camera surveillance and reporting to the banks for transfer of the amount to the client's account. Retail Machine Solutions are offered in conjunction with internationally recognised solution providers whereby the end client may control the flow of cash in the machine and monitor everything during the process using a web portal.

Additional Services

  International transport of goods such as currencies, valuables, jewellery or bullion on a door-to-door service that includes custom procedures and the handling of all necessary documents.

  Transportation of valuable cargo in armoured vehicles for safe keeping in Hemaya's vault. Valuables may consist of goods such as jewellery, artwork, precious metals, electronic devices or legal evidence.

  Processing, validation and fitness sorting of notes to put back in circulation in accordance with the country's legislation and requirements of the Central Bank, including packing and recycling of notes.

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